Study: High primary care users take up providers' time

08/18/2005 | American Medical News (subscription required)

A small number of patients can take up a large portion of a primary care provider's time, and such patients are good candidates for psychosocial support or disease-management interventions, according to a new study. Researchers found that just 2% of patients were taking up 18% of primary care visits at the Mayo Clinic in Rochester, Minn., and they suggest that alternative means for treating such "high primary care users" could free up a health care practice's time.

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