Quality control isn't the most glamorous aspect of corporate life, but it's among the most important, write a team of A.T. Kearney consultants. It's vital, they argue, that companies invest in quality and assign skilled and enthusiastic managers to oversee their quality operations. "Quality is like motherhood and apple pie: something that everyone can support. But -- as any mother will tell you -- that doesn't make it easy," they write.
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