Airlines feel instant sting of frustrated passenger tweets

08/19/2009 | Reuters

Fuming airline travelers are finding they can be heard by using Twitter to vent their frustrations about flight delays, lost luggage and other issues. Twitter, Facebook, YouTube and other sites are becoming the latest front in the public relations battle for airlines. "It's almost an underground rage factory," said Terry Trippler, at tripplersview.com. "Rarely, I see Twitter messages praising an airline. It's usually attacking an airline."

View Full Article in:

Reuters

Published in Brief:

SmartBrief Job Listings for Transportation

Job Title Company Location
Crew Staffing and Analysis Manager
Spirit Airlines
Miramar, FL
Manager Airline Partnerships
JetBlue
Long Island City, NY
Specialist - System Support Ctr
American Airlines
Phoenix, AZ
Senior Manager - Strategic Inventory Analysis, Process & System Management
United Airlines
Chicago, IL
Assistant Manager - Aircraft Inspection, Outside Vendor
United Airlines
Chicago, IL