Report shows more travelers might use traditional agencies

08/19/2010 | Travel Agent Central

Consumers are growing increasingly frustrated trying to book travel arrangements online, according to a recent report by Forrester Research. The situation has prompted more travelers to consider using a traditional travel agency to book their travel needs. "Travel agents should not be shy about reminding consumers that their knowledge, experience and service is unmatched by any travel website," said Betty Balli, manager of travel agency marketing for Amadeus North America.

View Full Article in:

Travel Agent Central

Published in Brief: