Tips for handling a social media assault

08/21/2013 | Poynter.org

If you find yourself under attack on Twitter or Facebook, it pays to stay calm, writes Ellyn Angelotti. Taking the high road and responding with dignity and self-assurance makes your attacker look worse, while allowing you to appear to be the voice of reason. "A social-media attack can be your opportunity to take a lemon and turn it into lemonade -- something productive for your personal brand," Angelotti writes.

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