What to do when a promoting an employee backfires

08/21/2013 | New York Times (tiered subscription model), The

In some situations, a high-performing employee may flounder after being receiving a promotion and assuming new job responsibilities. Managing this situation can be difficult, but it's probably best to return the employee to his or her prior post rather than allowing the person to continue struggling, writes Cliff Oxford. "Explain that the success of the move is entirely up to the employee. ... Treat the person like a leader -- not like a loser who needs pity," he writes.

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New York Times (tiered subscription model), The

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