United's decision to end free meals upsets fliers

08/22/2008 | USA Today

With airlines adding fees for everything from pillows to checked luggage, most fliers have come to expect added charges. United's decision to stop serving free meals on some flights, however, has struck a nerve. "With so much bad news breaking lately, travelers have become pretty inured to the next fee, the next service cut, the next frequent-flier devaluation, the next flight cancellation," said Tim Winship, publisher of the frequentflier.com Web site. "In that context, any response at all is noteworthy. And the reaction so far to United's suspension of meal service on some international flights has been vociferously negative."

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