Leadership lessons from Capt. Ron Johnson

08/22/2014 | Washington Post (tiered subscription model), The

Capt. Ron Johnson of the Missouri State Highway Patrol took control of police handling of the Ferguson protests last week, striking a conciliatory note and emphasizing his ties to the local African-American community. While one police officer can't heal all the community's wounds, Johnson's leadership style drew widespread praise. "[I]f his listening, his charisma and his accessibility help to build some trust in the chasm of Ferguson's divide, it's a start," writes Jena McGregor.

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