Viralheat offers free sentiment-analysis tools

08/24/2010 | MIT Technology Review

Social Trends, a service offered by analytics startup Viralheat, is giving marketers free access to a wealth of real-time social-media data. The service uses sentiment-analysis software to keep users up to speed on the Web's collective attitude toward selected keywords. Companies such as ESPN are using the service to watch how brands -- and NFL teams, in ESPN's case -- are performing on social networks.

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