How to avoid becoming a clueless CEO

08/27/2013 | New York Times (tiered subscription model), The

As companies scale up, bosses inevitably start to feel out of their depth, says Glenn Kelman, CEO of Redfin. To ensure you know what's going on at your company, Kelman says, it's important to make a point of speaking regularly to employees and to get them to discuss the things that could be improved.

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New York Times (tiered subscription model), The

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