Upselling is key to expanding an agent's luxury client base

08/27/2013 |

Travel agents should strive to upsell travel to their upscale clientele to boost their luxury business, said Larry Pimentel, president and CEO of Azamara Club Cruises. "They are a huge market and an enormous opportunity for you," Pimentel said. He also recommended avoiding hype when selling luxury travel and instead focusing on the experience of a luxury vacation.

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