What you can learn from college tour guides

08/27/2013 | Fast Company online

College students who provide campus tours must recall tons of facts, present their school in the best light and engage their audience -- all while walking backward, Craig Chappelow writes. The best guides are master storytellers, can make adjustments on the fly and maintain control of their tour groups at all times. "[T]he good ones seemed to have some specific skills in common that anyone in a leadership position, at any age, should have," he writes.

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