How one Indian firm rode out the global downturn

08/29/2010 | Knowledge@Wharton

The global economic crunch is taking its toll on Indian companies, too, says NIIT Technologies CEO Arvind Thakur. To stay afloat, Thakur has been aiming to boost value for customers by expanding into sectors such as cloud-based services and IP-based solutions, where it was possible to offer new services without significantly increasing the firm's overall headcount or operating costs. "The basic theme was more for less," he says.

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