Blog: Exploring airline fees on carrier's website

09/1/2011 | American City Business Journals

Adrian Burns explains in this blog post how the government is requiring carriers to disclose various fees on their websites. Burns tested the disclosure requirement out on Southwest Airlines' website. Burns said it took him 21.5 seconds to find information about fees, and he was surprised to discover all the various à la carte offerings.

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American City Business Journals

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