Leading an annoying employee

09/2/2013 | Harvard Business Review online

Chances are good that as a leader, you'll eventually have to manage an employee you find irritating on a personal level. It's critical to stay professional, look for positive aspects of the employee's character and make an effort to get to know him or her. "Over time, if you work together closely you may come to appreciate them," said Robert Sutton, author of "Good Boss, Bad Boss."

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