Column: Home-based agents remain vital to Royal Caribbean

09/3/2009 | Travel Research Online

Vicki Freed, CTC, of Royal Caribbean International, explains why the cruise line holds home-based travel agents in such high regard. "Why are home-based agents so vital to our business?" Freed asks. "Because they love to travel and put their heart and soul into everything they enter into the marketplace, truly changing the environment we work in for the better. Their grass-roots marketing efforts are the best for recruiting first-time cruisers."

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