5 ways to keep retail customers talking

09/8/2009 | SmartBrief/SmartBlog on Social Media

Little things can help build buzz about your store, writes Andy Sernovitz. Among his tips are offering a secret item. "It'll create an 'insider' feeling among your core fans and will give them something special to share with their friends." Hold private sales for them, too.

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SmartBrief/SmartBlog on Social Media