Why telling all is good for business

Keeping information from employees can lead to rumors and take a hit on morale, Tom Szaky writes. At his company, TerraCycle, he has made it a policy to be as transparent as possible, letting employees in on everything from invoicing to negative feedback. Some things such as payroll and legal matters are held back, but overall, the transparency has led employees to take a sense of ownership and pride in the company, Szaky says.

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