BITAC attendees explore hotel dining shift away from room service

09/10/2013 | Hotel Interactive

The shift from formal dining to fast casual dining at hotels was a hot topic at the first-ever BITAC F&B West event. According to a poll at the event, only 3.4% say room service should be eliminated while 39.1% believe the menu should be more streamlined. And 64.1% say the time has come for more grab-and-go meal options.

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