Go above and beyond to build customer loyalty

09/10/2013 | Inc. online (free registration)

Going the extra mile with customers goes a long way toward building loyalty, writes author Geoffrey James. Provide a little something extra to show appreciation for customers who have bought your product, and talk to people who ultimately decided not to make a purchase. Also, be willing to sacrifice a sale when you know it's not in a customer's best interest, James writes.

View Full Article in:

Inc. online (free registration)

Published in Briefs:

SmartBrief Job Listings for Business

Job Title Company Location
Vice-President of Global Sales
Lindsay Corporation
Hartland, WI
Chief Operations Officer
Delta Community Supports
Blue Bell, PA
Manager, Technical Staffing
U.S. Cellular
Chicago, IL
Human Resource Director
Confidential
Salt Lake City, UT
Administrative Management Specialist
Smithsonian Institute
Washington, DC