4 ways employee turnover costs a company

09/11/2011 | Entrepreneur online

Losing an employee carries hidden costs, so it's important for small businesses to focus on retaining workers. For example, when an employee leaves, customers might decide not to stick around, consultant Tom Armour said. "Dealing with trainees can be challenging. If you have a lot of unwanted turnover, customers can get annoyed or begin to lose interest in your business," he said.

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