Karstadt CEO urges students to embrace change

09/11/2013 | Women's Wear Daily (subscription required)

Life in the retail world is one of constant change overlaid on a set of key principles including providing great value and exceptional customer service, Andrew Jennings, CEO of Germany's Karstadt, told a group of MBA students in New York this week. "All businesses are under constant pressure to innovate, sharpen and differentiate, and our job as leaders is to understand and make appropriate ongoing refinements to the way we do business."

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