How to end a business relationship with a difficult client

09/14/2009 | Wall Street Journal, The

Columnist Alexandra Levit talks to business executives about how they have cut ties with people who are not their managers or employees -- such as argumentative clients. Danielle Luffey, managing partner for DVA Brand Communications in Minneapolis, talks about how she remained calm while a client ranted when she gave him leave.

View Full Article in:

Wall Street Journal, The

Published in Brief:

SmartBrief Job Listings for Business

Job Title Company Location
Vice President, HEDIS & Performance Outcomes
CareSource
Dayton, OH
Pharmacy Benefit Analyst/ Auditor
Confidential
Nationwide, SL_Nationwide
Vice President, Girls and Women Strategy
United Nations Foundation
Washington, DC