Airlines are looking at ways to improve the inflight passenger experience, such as handicapped-accessible bathrooms or lie-flat seats. "The goal is to have a win-win," said Anais Marzo da Costa, interiors marketing director for Airbus. Conventional wisdom previously held in-seat televisions as passé because passengers would watch content on laptops and tablets, but according to aviation analyst Brett Snyder, passengers prefer to have the TV on while on a laptop. Delta is offering more than 5,000 songs, as well as 350 movies and 250 hours of television shows, to passengers.
Published in Brief: