How to shake things up without breaking your company

09/17/2012 | Wall Street Journal, The

Driving change isn't easy: Internal CEO hires typically fail to set ambitious enough goals, while external hires overreach and damage staff morale, experts say. James D. Wehr of Phoenix Cos. and Keith Wandell of Harley-Davidson are exceptions to that rule, with both bosses engaging workers and setting clear structures in place to spur meaningful and lasting organizational change.

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Wall Street Journal, The

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