Why your fans are your best defense against trolls

09/20/2011 | SmartBrief/SmartBlog on Social Media

Troublesome community members can sometimes be brought into line by making the wider community aware of their actions, SmartBrief's Jesse Stanchak writes. When the members of an online community are well-informed and understand how the community's rules protect them, they can help keep other members in line, Stanchak writes.

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