CIGNA members asked to review mental-health providers

09/24/2008 | Hartford Courant (Conn.), The

CIGNA is using an online survey to encourage members to evaluate their mental health providers. The company is said to be the first health insurer to query members on mental health care and plans to use the information in a future score card for therapists. Along with rating treatment by the providers, the survey also asks about office conditions and the ease of getting an appointment.

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