Why L.L. Bean lets customers return years-old products

09/25/2013 | National Public Radio

L.L. Bean allows customers to trade in years-old, well-used products they decide they're unhappy with. Some retailers are reducing such leniency, concerned that customers are taking advantage of them, but not L.L. Bean. "As a business practice, it's expensive. As advertising, it's cheap," Dan Bobkoff writes.

View Full Article in:

National Public Radio

Published in Brief:

SmartBrief Job Listings for Business

Job Title Company Location
Vice President, HEDIS & Performance Outcomes
Dayton, OH