Column: Cruise lines should prove they are agent partners

09/28/2009 | Travel Research Online

Columnist John Frenaye addresses the situation of diminished agent commissions that result when a cruise line discounts a sailing. Frenaye says that while agents have a number of options in this situation, it is the cruise lines, which tout their loyalty and partnership with agents, that should take a stand and maintain the commissions at the original rate.

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