Coalition urges government to update cellphone 9-1-1 service

09/29/2013 | News & Observer (Raleigh, N.C.), The

A coalition of emergency responders and dispatchers is asking Congress and the Federal Communications Commission to update cellphone technology so they can more easily locate 9-1-1 callers. The FCC estimates 70% of emergency calls are made on cellphones, which don't provide a precise location. "The current system as it is will only get you so close. It will get you near an apartment complex, but it's not going to let you know which apartment," said Doug Workman, director of the 911 Center in Cary, N.C.

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News & Observer (Raleigh, N.C.), The

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