Deaf fliers push for captioned IFE programming

09/29/2013 | USA Today

Deaf passengers don't think the friendly skies are too accommodating, as many of them are looking for captioned in-flight entertainment offerings. "In my opinion, the airline industry has done a terrible job of making their in-flight entertainment options accessible to the deaf and hard of hearing community," Andrew Phillips with the National Association of the Deaf recently told the Senate. "It really bothers me that when I fly other countries' airlines, I am often able to watch movies with English subtitles."

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