Drugstore.com improves efficiency with customer service technology

09/30/2008 | Internet Retailer

Drugstore.com started using customer service technology from RightNow Technologies this year, and already the company says it has reduced the amount of time customer service representatives spend answering questions by 20%.

View Full Article in:

Internet Retailer

Published in Brief:

SmartBrief Job Listings for Retail

Job Title Company Location
Commercial Building Products Sales Specialist
Parksite Inc
Columbia, SC
Human Resources Business Partner
Brooks Brothers
New York, New York
Store Manager
The Container Store
General Manager
Goodwill Industries of Southern New Jersey and Philadelphia
Aberdeen, New Jersey
Director of Business Continuity
New York, New York