A turnaround starts with the employees

09/30/2009 | IndustryWeek

Cost-cutting and improved products were both important parts of Miller Centrifugal Casting's dramatic rebound between 2003 and 2008, but the turnaround started with improving morale, writes company President Ian Sadler. Giving employees more decision-making power and better pay laid the foundation for all the changes that followed, he writes.

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