Report: Alerts help primary care physicians reduce readmissions

10/3/2013 | Clinical Innovation + Technology online

A Rhode Island project that sent physicians alerts about their patients' hospital care through the state's health information exchange initially overwhelmed doctors' offices because staff did not know how to use the technology and received a deluge of often irrelevant messages. After tweaking the system, the Rhode Island Quality Institute found patient satisfaction increased and primary care offices getting the alerts had a 10% lower 30-day readmission rate.

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