Newly-minted business school graduate Michael Gould took a job at Abraham & Straus after being rejected by Goldman Sachs, a serendipitous move that set him on the path to a retail career. Now CEO of Bloomingdale's, Gould shares early lessons that taught him the value of compassion, talks about what he looks for in prospective new hires and offers some career advice. "I've had the same title for 14 years, but I haven't had the same job. You have to evolve," he said.
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