Retailers boost use of free-shipping offers

10/6/2013 |

Consumers are increasingly demanding free shipping on their online orders, and a lack of that particular perk is the most popular reason given for shopping cart abandonment. A growing number of retailers have begun offering faster free-shipping options, including Amazon Prime, ShopRunner and eBay, which last week launched free two-day shipping through PayPal on orders from nine participating retailers.

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