Travel agencies recapture business by using Internet

10/8/2007 | American City Business Journals

Although online booking is often cited as a reason for problems within the travel agent industry, some agencies are using the online capabilities to boost business. Tina Hamdan, president and COO of Dayton, Ohio-based All World Travel, for example, has reclaimed former clients and brought in new ones by partnering with online travel provider Resx.

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