Survey: Few doctors use e-mail to communicate with patients

10/8/2010 | Wall Street Journal, The

A recent study found that only 6.7% of office-based doctors "routinely" communicate with patients by e-mail, mostly because of a lack of access to the technology, but still less than 20% of those who had access e-mailed their patients regularly. Issues related to reimbursements, expanded workload, data security and other factors are possible barriers to e-mail use, the study noted.

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