The promise of a new IT project that will solve a company's every problem can overwhelm an executive's judgment. David Elton, an IT-systems consultant, says a whopping 80% of IT projects fail, in part, because leaders are too dazzled by the technology to see the project for what it is. "If you start with an IT project you'll get a lump of IT," Elton says. "If you start with a business project and an outcome you're looking for you're more likely to achieve that."
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