Airlines aim to personalize the travel experience

10/10/2013 | New York Times (tiered subscription model), The

Airlines are taking a page from other industries and offering subscriptions and other bundles for optional ancillary services. "If you're flying a single airline 10,000 to 20,000 miles a year, then the subscriptions make good sense," said Gary Leff, a founder of Milepoint.

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New York Times (tiered subscription model), The

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