More fliers book hotel rooms through airline websites, survey finds

10/11/2010 | USA Today/Hotel Check-in blog

About 38% of air travelers said they used an airline website to book hotel rooms this year, up from 21% in 2009, according to the SITA/Air Transport World Passenger Self-Service Survey. SITA is encouraging airlines to increase revenue by allowing their customers to book hotels, car rentals and other travel-related products and services. "The message from passengers is that airlines should implement a multi-channel approach to direct customer service not just for flights but also for ancillary services such as hotel bookings and car hire," said Cathy Stam, marketing director at SITA.

View Full Article in:

USA Today/Hotel Check-in blog

Published in Brief:

SmartBrief Job Listings for Transportation

Job Title Company Location
Sr. Data Warehouse Developer
US Airways
Phoenix, AZ
Senior Specialist Airport Leadership Development
Alaska Airlines
Seattle, WA
Technician - Line (Avionics)
United Airlines
San Francisco, CA
Sr Analyst Alliances
Alaska Airlines
Seattle, WA
Training Standards and QA Manager
Spirit Airlines
Miramar, FL