More fliers book hotel rooms through airline websites, survey finds

10/11/2010 | USA Today/Hotel Check-in blog

About 38% of air travelers said they used an airline website to book hotel rooms this year, up from 21% in 2009, according to the SITA/Air Transport World Passenger Self-Service Survey. SITA is encouraging airlines to increase revenue by allowing their customers to book hotels, car rentals and other travel-related products and services. "The message from passengers is that airlines should implement a multi-channel approach to direct customer service not just for flights but also for ancillary services such as hotel bookings and car hire," said Cathy Stam, marketing director at SITA.

View Full Article in:

USA Today/Hotel Check-in blog

Published in Brief:

SmartBrief Job Listings for Transportation

Job Title Company Location
Delivery Manager
Southlake, TX
Director, Space Systems
Aerospace Industries Association (AIA)
Arlington, VA
Maintenance Base Manager
Cape Air/Nantucket Airlines
Billings, MT
Manager Supply Chain Logistics
FedEx Express
Los Angeles, CA
Manager Air Traffic Control
US Airways
Philadelphia, PA