The search for top talent is driving the boom in mentoring programs in the travel-agent industry. A number of host agencies are counting on mentoring programs to attract young agents who are looking to advance their skills through hands-on training. "Agents are feeling very much on their own and want someone to connect with," said Penney Rudicil, owner of training company Travel Agent Success. "While there a lot of great social media groups out there where you can get a lot of opinions, sometimes it's important to have deeper input from one person."
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