Most tweeted complaints are ignored

10/12/2011 | Convince & Convert

A study of almost 1,300 tweeted customer complaints found that 29% of companies responded to the tweets. Yet more than four out of five Twitter users say that they love getting personal responses from brands. "You need to listen, respond and triage," writes Jay Baer.

View Full Article in:

Convince & Convert

Published in Brief:

SmartBrief Job Listings for Media

Job Title Company Location
Director, Sales Training & Enablement
Pandora Media, Inc.
Oakland, CA
Senior Manager, Marketing
New York, NY
VP, Membership Sales
Mobile Marketing Association (MMA)
New York, NY