Add-on fees in the travel industry continue to spread

10/14/2012 | USA Today

Hotels, cruise lines and car-rental companies are increasingly exploring the potential revenue gains from unbundled service fees, this feature says. In the hotel industry, paid in-room Internet services are gaining wider acceptance. "I don't foresee it changing. I think that if, in the marketplace, if the hotel thinks the customer will pay for it, they will continue to do it," said Joe McInerney, president and CEO of AH&LA.

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