10 steps dealers can take in slow economy

10/17/2008 | Commercial Dealer

The current economic crisis can scare small-business owners, but there are 10 steps to protect your dealership. The top three steps are to protect your credit, to appreciate your employees and to concentrate on customer service. "As a small-business owner, you should certainly know what's going on in the economy, but remember that you are the captain of your ship," said Charles Goetz, a lecturer at Emory University.

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