Google Glass drives process standardization in logistics sector

10/17/2013 | Material Handling & Logistics online

The rise of speedy e-commerce and the growing number of "Google-Glassed customers" are prompting logistics and materials-handling businesses to do away with highly complex and customized systems and embrace standardized processes in distribution centers. Daniel Napoli, senior vice president of research and development for logistics software firm Knighted, said, "It's better for them to use standard procedures because then warehouse workers will know how to do a job the right [way]." Most companies believe that doing something differently improves their competitive advantage without realizing this could add unnecessary complexity and time, Napoli suggested.

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