Airport operators are working toward a hassle-free experience

10/18/2011 | TNooz.com

A new survey shows that a number of airports are investing in technologies that streamline the passenger experience in an attempt to make travel hassle-free. "Improving customer service has become the top driver for new technology investment for 63% of airport operators while airport safety and security also emerged as a top priority for 53%," Linda Fox writes.

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