Physician empathy, service drive patient satisfaction, survey finds

10/18/2012 | BeckersHospitalReview.com

A Harris Interactive survey showed 79% of respondents who went to their doctors at least once in the past year were extremely or very satisfied with the visit, 42% of whom said customer service played a role in their feelings about their experience. Specifically, respondents cited visit duration and physician empathy among other factors as key contributors to overall satisfaction.

View Full Article in:

BeckersHospitalReview.com

Published in Briefs:

SmartBrief Job Listings for Health Care

Job Title Company Location
Senior Director, Biostatistics
Edwards Lifesciences
Irvine, CA
Diagnostic Technician
Roche
Marlborough, MA
Test Technician
Roche
Marlborough, MA
Associate - Food and Drug
Keller and Heckman LLP
Washington, DC
Senior Paralegal - Research & Development, and Medical
Boehringer Ingelheim
Ridgefield, CT