DHS report finds room for improvement in TRIP program

10/19/2009 | Homeland Security Today

The two-year-old Traveler Redress Inquiry Program has helped travelers with suspicious-sounding names by providing a single point of contact with federal authorities, according to a new report from the DHS inspector general's office. Still, the report said the TRIP program suffers from an outdated IT system that hinders case management and lacks an independent body to review travelers' complaints. TRIP was established in 2007 to provide relief for travelers whose names are similar to those on the government's terrorist watch lists.

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