Chicago plans to change its 9-1-1 response

10/19/2012 | Chicago Sun-Times

The executive director of Chicago's Office of Emergency Management and Communications outlined a plan to change its 9-1-1 dispatch so more officers are free to respond to the most serious crimes. Currently, officers are dispatched to 70% of 9-1-1 calls, while most other cities dispatch them to 30% of calls. The plan will take effect after the public is informed of the change and improvements are made to the dispatch center.

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